To start the claims process, you will need the following information:

  • Policyholder information: Name of insured, address, phone number, e-mail and policy number
  • Description of loss: Time and date of loss, location of incident, detailed description of damages
  • Vehicle information (for traffic accidents only): Current location of vehicle, owner information, driver information, type of car (year, make and model), license plate number
  • Authority notification: Please note all authorities notified (fire dept., police, etc.)
  • Report information: Report author, title (if any), date
  • Additional comments: Is there anything else you think we should know? (Injuries, witnesses, etc.)

Please call your claims information directly to the the insurance company listed on your declaration page.

Claims contact information:

Travelers Claims- 1-800-252-4633
Safeco Claims- 1-800-332-3226
Hartford Claims- 1-800-624-5578
Affirmative Claims- 1-800-877-0226
Progressive Claims- 1-800-876-5581
Unitrin Claims- 1-888-253-7834

Please contact our offices as well:

A.L.I. Insurance Agency, Inc
2200 S Center St
Maryville, IL 62062

Phone: 618-346-0720
Fax: 618-346-0721

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